A crowd pleaser!

Your audience won’t be bored. Time and again, Sarah delivers high-energy, action-packed talks. 

Because she knows that people learn best when they're engaged, Sarah mindfully creates presentations that are interactive and lively. Attendees may find themselves singing along to a bar, or grabbing their phones to experiment with a concept on the spot.

Sarah strives to make every event a memorable experience, and places emphasis on actionable content that participants can start implementing today. 

No bullet points. Ever. 

Deep expertise, fresh eyes 

Sarah pulls from deep bench of experience in marketing research, UX/CX, and experience design. Sarah has crafted standout experiences for hundreds of brands across industries. Few people can speak about customer experience and digital marketing with more authority.

Sarah's experience extends to research on empathy with former FBI hostage negotiator, a year as a listener at a suicide hotline to study time-sensitive connection, and—in the most challenging and mind-boggling study of persuasion—raising two free-spirited girls. This rich set of experiences enables Sarah to see experiences with fresh eyes and deliver a unique perspective on the future of digital marketing, and lessons on crafting very real and human experiences.

Obsessed with story

Juicy storytelling, attention to timing, and expert delivery leaves Sarah's audiences clinging to the edge of their seats, soaking in knowledge, hungry for more.  

Gripping stories from a career in the field as a researcher, volunteer at a suicide hotline, and student of FBI hostage negotiator Chris Voss lend an authenticity and unique perspective to lessons on crafting very real and human experiences. 

Attendees at Sarah's talks float through a carefully-crafted story arc with highs and lows, excitement and calm, laughter, and ah-ha's. Ultimately, they walk away with lessons that stick in their minds.

#AudienceLove

Here's a little secret: for as much as audiences love Sarah, Sarah loves her audiences. Sarah sincerely believes that anyone can craft an exceptional experience. Sarah supports and empowers each person in the room with entertaining and memorable lessons, stories, and affirmations.

The result? Talks that are fresh, tailored to each audience, and loaded with research-based insights to help attendees gain a competitive business advantage. 

The impact? A world filled with delightful, intuitive experiences designed around the customer. It could put Sarah out of a job, but whoa, wouldn’t a customer-centric world be amazing?